Privacy Policy

1. Introduction & Data Controller

Core Connect Point Co., Ltd. ("we," "us," or "our") is committed to safeguarding the personal privacy of our website visitors, workshop attendees, and mentoring students. This Privacy Policy details how we collect, process, store, and protect your personal information in accordance with the Personal Data Protection Act B.E. 2562 (2019) (PDPA) of Thailand and applicable international data protection standards.

The designated Data Controller responsible for your personal data is:

Core Connect Point Co., Ltd.
27/5 Kaewnawarat Soi 9, T. Wat Ket, A. Mueang Chiang Mai, Chiang Mai 50000
Phone: 053-267-914
Email: info@core-connectpoint.click

2. Information We Collect

We collect only the minimum personal data necessary to provide our educational services:

• Contact Information: Full name, email address, and optional phone number submitted through our consultation and inquiry forms.
• Course Administration Details: Preferred training program, skill level, attendance format preference (Chiang Mai studio or live stream), and educational goals.
• Technical & Usage Data: Internet protocol (IP) address, browser type, operating system, referring URLs, and page interaction timestamps collected via essential and analytical cookies (subject to consent).
• Student Diagnostic Records: Chart practice journal submissions, level mapping exercises, and mentor critique notes generated during training.

3. Lawful Basis & Purposes of Processing

We process your personal information based on the following lawful grounds:

• Performance of Contract: To coordinate workshop attendance, schedule 1-on-1 mentoring sessions, deliver educational materials, and provide student support.
• Legitimate Interests: To improve our curriculum, secure our website infrastructure, and maintain educational quality standards.
• Consent: To deploy non-essential analytical cookies and send optional weekly chart analysis notes where explicitly opted in.
• Legal Compliance: To satisfy corporate accounting, tax, and educational regulatory obligations under the laws of Thailand.

4. Data Retention & Storage

Personal information is retained only for as long as necessary to fulfill the purposes outlined in this policy or as required by applicable Thai statutory retention mandates (typically up to 5 years for financial and enrollment transaction records). Practice chart diagnostic notes are archived for 12 months following cohort completion to assist alumni during refresher sessions, after which they are securely purged.

5. Data Sharing & Third-Party Transfers

We do not sell, rent, or trade your personal information. We disclose data only to trusted service providers operating under strict confidentiality obligations, including:

• Cloud hosting and infrastructure providers ensuring secure server operations.
• Secure communication platforms used to facilitate live interactive streaming.
• Professional accounting and legal advisors in Thailand for statutory audit compliance.

Where data is transferred internationally (e.g. for cloud backup), we ensure appropriate technical safeguards and contractual clauses are maintained.

6. Your Legal Rights Under Thailand PDPA

Subject to statutory conditions, you possess the right to:

• Access: Request a copy of the personal data we hold about you.
• Rectification: Request correction of inaccurate or incomplete records.
• Erasure: Request deletion of your personal data when no longer needed for lawful purposes.
• Restriction & Objection: Restrict or object to specific processing activities.
• Consent Withdrawal: Withdraw consent for non-essential communications or cookies at any time without impacting prior lawful processing.

7. Contacting Our Data Privacy Officer

To exercise any of your data protection rights or submit a privacy inquiry, please email us at info@core-connectpoint.click or write to our registered studio address in Chiang Mai. We respond to all verified requests within 30 days.